A recent determination by the Residential Tenancy Commissioner has clarified that professional carpet cleaning can no longer be imposed as a blanket requirement in residential lease agreements. The ruling, which arose from a bond dispute, reinforces that under Section 53 of the Residential Tenancy Act 1997, tenants are only required to return the property in a similar condition to the beginning of the tenancy, accounting for fair wear and tear.
The decision underscores that professional carpet cleaning can only be enforced if it meets three key criteria: it is explicitly stated in the lease, the carpets were professionally cleaned “immediately prior” to the tenancy, and there is clear supporting evidence, including condition reports, photographs, and invoices.
In response, property management agencies across Tasmania are reviewing their standard lease clauses and internal processes to ensure compliance. Many are refining entry and exit condition reports, placing greater emphasis on photographic evidence and cleaner documentation. There is also a shift toward managing the timing of professional cleans more carefully, particularly around key handovers and vacancy periods.
The Real Estate Institute of Tasmania (REIT) is seeking legal clarification on how existing lease clauses should be interpreted and updated. Industry-wide guidance is expected to follow, with agencies awaiting further communication from the Commissioner’s office. In the meantime, best practice points toward enhanced documentation and consistent application of procedures to reduce the risk of disputes and ensure bond claims are substantiated.
Note: Until such time further clarity is provided, Harrison Agents will continue to uphold our diligent approach at the commencement of tenancies and throughout, while addressing any pressing matters on a case-by-case basis.
